We Want to Hear From You
At BCI, we value our customers and are committed to providing the best service possible. We know that sometimes things may not go as expected, and we want to hear about it. Your feedback helps us improve our services and ensure that we continue to meet your needs.
Complaints: If you have a complaint, we want to hear about it. Please fill out the form with details about the issue, including the date and time, the location, and the names of any staff members involved. We take all complaints seriously and will investigate the issue thoroughly. We will keep you informed about the status of your complaint and what we are doing to resolve the issue.
Feedback: We also welcome your feedback, whether it’s positive or negative. If you had a great experience with our services, we want to hear about it. Your compliments will help us recognize and reward our staff for their hard work. If you have suggestions for how we can improve our services, we want to hear about that too. Your feedback will help us identify areas for improvement and make changes that benefit all of our customers.